Get to know about our
Effective Date 01 August 2023
1 Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us when you sign up for our Services, contact us for support, or otherwise interact with our platform. This may include your name, email address, phone number, company information, and any other information you voluntarily provide to us.
1.2 Usage and Log Data
We may collect information automatically when you use our Services. This may include IP addresses, device information, browser type, operating system, usage patterns, and interactions with our platform.
1.3 Cookies and Similar Technologies
2 How We Use Your Information
2.1 Providing Services
We use the information we collect to deliver and improve our ERP solutions, respond to your inquiries, and provide customer support.
We may use your contact information to send you service-related updates, marketing communications, and promotional materials. You can opt out of marketing communications at any time.
2.3 Analytical Insights
We use data analytics to analyze trends, improve our Services, and make data-driven decisions.
2.4 Legal Compliance
We may use and share your information to comply with applicable laws, regulations, and legal processes.
3 How We Share Your Information
3.1 Affiliates and Third-Party Service Providers
We reserve the right to share your information with trusted affiliates and third-party service providers who provide assistance in delivering our Services. These providers are under confidentiality obligations and are prohibited from using your personal information for other purposes.
3.2 Business Transfers
We may transfer all or part of your information in the event of sale, acquisition, or merger of all or a portion of our business, as part of the transaction.
3.3 Legal Requirements
We may share or disclose your data to legal or regulatory authorities if required by law or other valid requests.
4 Anonymous Browsing
Our Service is designed to allow users to browse the internet anonymously. We do not collect any personally identifiable information (PII) that could be used to identify you as an individual. We do not track your IP address, location, or any other identifying information during your browsing sessions.
5 Data Subject Rights
As an individual in the EU, you have certain rights regarding your personal data, including the right to access, correct, change, delete, restrict processing, and data portability. You also have the right to object to the processing of your personal data in some cases. These rights may be limited in certain situations, for e.g., where Alpide can demonstrate that Alpide has a legal responsibility or legitimate interest to process your data.
5.1 GDPR Violation
If you believe the processing of your personal data is in violation of the GDPR, you reserve the right to file a complaint with a regulatory authority in the country where you live, work, or where your privacy protection rights have been violated. If Alpide processes your personal data on behalf of its customer, we will refer your complaint to the customer to handle.
6 Your Choices and Rights
6.1 Access and Correction
You have the right to access and update your personal information through your account settings or by contacting us directly.
6.2 Data Portability
You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
You can opt out of receiving marketing communications from us by following the instructions in our emails or by contacting us.
7 Data Retention
8 Data Security
We take reasonable care to implement appropriate technical and organizational measures to safeguard your confidential data from unauthorized viewing, access, disclosure, changes, or loss and destruction. However, no data transmission or storage method is entirely secure, and we do not guarantee absolute security.
9 Website Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We do not take any responsibility for the privacy practices of such third-party websites. We strongly suggest you review the privacy policies of these websites before you submit any personal information or use their services.
9.1 Data Collection on Linked Websites
9.2 Affiliated Websites
In some cases, we may have partnerships or affiliations with third-party websites and services. These relationships may be disclosed on our website. However, even if a link is affiliated with us, we do not have control over the linked website's privacy practices. Therefore, we encourage you to review the privacy policies of these linked websites before interacting with them.
10 Children's Privacy
Alpide does not intend to collect data about Data Subjects who are younger than 18 years of age unless they have expressed permission from a parent or legal representative. However, Alpide cannot ascertain whether a Data Subject is older than 18.
12 Contact Us
What Are Cookies?
Cookies are small text files stored on users' devices (computer, tablet, or mobile) when they visit our website. These files enable us to recognize users, remember their preferences, and offer a personalized browsing experience.
Types of Cookies We Use
We use two types of cookies on our ERP solution website
a. Essential Cookies
These cookies are necessary for the proper functioning of our website. They enable core features, such as accessing secure areas and providing user authentication. Users cannot opt out of essential cookies as they are vital for the website's performance.
b. Analytical and Performance Cookies
These cookies help us analyze website usage and performance. They provide anonymous information about how users interact with our website, allowing us to identify areas for improvement. Analytical cookies do not collect personal information.
Our website may use third-party cookies from trusted partners, such as analytics and advertising providers. These cookies assist in understanding user behavior, optimizing advertising, and measuring the effectiveness of our marketing campaigns.
Users have the option to accept or decline cookies when they first visit our website. They can also modify cookie preferences through their browser settings. Please note that blocking some cookies may impact certain features of our website.
Ready to get started?
With omnichannel support, powerful automation capabilities, available at
a click, Alpide is a one-stop solution to effortlessly delight your customers.
No ads. No trails. No commitments
Alpide is a leading Cloud-ERP service provider for SMEs and enterprise. We transcend the boundaries of being just another tech company; we're your dedicated partner in the ongoing digital revolution.
© Copyright 2023, Alpide Technologies LLC. All Rights Reserved
Get a Demo